{"id":12428,"date":"2025-01-14T12:38:11","date_gmt":"2025-01-14T11:38:11","guid":{"rendered":"https:\/\/solution.diwio.com\/operational-consulting-and-support\/"},"modified":"2025-06-03T12:22:38","modified_gmt":"2025-06-03T10:22:38","slug":"operational-consulting-and-support","status":"publish","type":"page","link":"https:\/\/solution.diwio.com\/en\/operational-consulting-and-support\/","title":{"rendered":"Operational consulting and support"},"content":{"rendered":"

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\n \n \"\" <\/span>\n Operational Management & Support<\/span>\n <\/h2>\n

A dedicated advisor, personalized support for every project<\/p>\n <\/div>\n <\/div>\n<\/div>\t\t<\/div>\n\t<\/div>\n<\/div><\/div>[\/vc_column][vc_column width=”1\/4″][\/vc_column][vc_column][vc_row_inner row_content_width=”grid”][vc_column_inner width=”1\/3″][vc_single_image image=”12023″ img_size=”medium” alignment=”right” css=”.vc_custom_1736860609024{padding-top: 10% !important;}”][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_empty_space][vc_column_text css_animation=”fadeInRight”]<\/p>\n

\n\n\tDiwio<\/span><\/strong>, a recognized leader in secure bicycle parking operations, delivers top-tier consulting and technical support services.<\/p>\n

Backed by unrivalled expertise and a deep understanding of active mobility challenges, our specialists help local authorities \n\n\toptimize and manage their infrastructure with confidence<\/span>.<\/p>\n

From initial needs assessment to the deployment of innovative management systems, we provide tailor-made solutions that ensure a smooth, secure, and user-friendly experience.<\/p>\n

By partnering with Diwio, cities and regions align with a trusted expert dedicated to \n\n\tadvancing sustainable mobility<\/span> and enhancing quality of life for all.<\/p>\n

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Support<\/h5>\n

Pre-project, service calibration,
\nsystem qualification,
\noperational recommendations<\/p>\n

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Technical support<\/h5>\n

Consulting, training, assistance,
\nperformance analysis<\/p>\n

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Statistical Monitoring & Reporting<\/h5>\n

Monthly and annual
\n(attendance, sales, visits, cleaning)<\/em><\/p>\n

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Communication and marketing<\/h5>\n

Strategic and operational
\n(Service opening, on-site display, digital support, e-mailing…)<\/em><\/p>\n

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Satisfaction Measurement<\/h5>\n

Survey, poll,
\ncampaign and results<\/p>\n

[\/vc_column_text][vc_empty_space height=”70px”][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column][vc_row_inner content_placement=”middle” row_content_width=”grid” content_text_aligment=”center” css=”.vc_custom_1736779879662{margin-top: 3% !important;}” el_id=”CentredeRelationClient”][vc_column_inner]\n Call Diwio<\/span>\n <\/a>\n Ask for a quote<\/span>\n <\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row row_content_width=”grid” content_text_aligment=”left” css=”.vc_custom_1739371069503{margin-top: 8% !important;}”][vc_column width=”1\/2″ css=”.vc_custom_1736956814825{margin-top: 3% !important;margin-bottom: -5% !important;}” offset=”vc_hidden-sm vc_hidden-xs”]

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\n\t\t\t\tTurnkey Operational
Services\t\t\t<\/h3>\n\t\t\t\t\t<\/div>\n<\/div>[vc_single_image image=”11275″ img_size=”full” css_animation=”lightSpeedIn”][\/vc_column][vc_column width=”1\/2″ offset=”vc_hidden-sm vc_hidden-xs”][vc_single_image image=”10955″ img_size=”medium”][\/vc_column][\/vc_row][vc_row row_content_width=”grid” content_text_aligment=”left” css=”.vc_custom_1736951346965{margin-top: 5% !important;}”][vc_column width=”1\/2″ offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs”][vc_single_image image=”10955″ img_size=”medium”][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1736956821956{margin-top: 3% !important;margin-bottom: -5% !important;}” offset=”vc_hidden-lg vc_hidden-md”]
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\n\t\t\t\tTurnkey Operational
Services\t\t\t<\/h3>\n\t\t\t\t\t<\/div>\n<\/div>[vc_single_image image=”11275″ img_size=”full” css_animation=”lightSpeedIn”][\/vc_column][\/vc_row][vc_row full_width=”stretch_row_content_no_spaces” content_placement=”bottom” content_text_aligment=”center” dynamic_background_color_value=”#ffffff” simple_background_color=”#ffffff”][vc_column]\n\t\t\t

<\/p>\n\t\t\t\n\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Slide\"\nMulti-format Reader \n\t\t\t\t\t\t\t\t<\/a>Multi-format
\n+ Keypad \n\t\t\t\t\t\t\t\t<\/a>Access Controls \n\t\t\t\t\t\t\t\t<\/a>\"\" \n\t\t\t\t\t\t\t\t<\/a><\/rs-group>Bike Detection \n\t\t\t\t\t\t\t\t<\/a>\"\" \n\t\t\t\t\t\t\t\t<\/a><\/rs-group>Digital
\nVault
\n \n\t\t\t\t\t\t\t\t<\/a>GDPR Compliance
\n \n\t\t\t\t\t\t\t\t<\/a>Revenue Collection \n\t\t\t\t\t\t\t\t<\/a>Payment Solution \n\t\t\t\t\t\t\t\t<\/a>\"\" \n\t\t\t\t\t\t\t\t<\/a><\/rs-group>Emergency Maintenance \n\t\t\t\t\t\t\t\t<\/a>Pre-planned Maintenance \n\t\t\t\t\t\t\t\t<\/a>Customer Service Center \n\t\t\t\t\t\t\t\t<\/a>Services, Support
\n& Maintenance \n\t\t\t\t\t\t\t\t<\/a>\"\" \n\t\t\t\t\t\t\t\t<\/a><\/rs-group>Remote Unlocking \n\t\t\t\t\t\t\t\t<\/a>MaaS Integration \n\t\t\t\t\t\t\t\t<\/a>Admin Oversight \n\t\t\t\t\t\t\t\t<\/a>Data insight \n\t\t\t\t\t\t\t\t<\/a>Operating Platform \n\t\t\t\t\t\t\t\t<\/a>\"\" \n\t\t\t\t\t\t\t\t<\/a><\/rs-group>App-Based Access \n\t\t\t\t\t\t\t\t<\/a>User account \n\t\t\t\t\t\t\t\t<\/a>Subscriptions
\n & Payments \n\t\t\t\t\t\t\t\t<\/a>Parking spot \n\t\t\t\t\t\t\t\t<\/a>App
\n& Website \n\t\t\t\t\t\t\t\t<\/a>\"\" \n\t\t\t\t\t\t\t\t<\/a><\/rs-group> \n\t\t\t\t\t\t\t<\/rs-layer>\"\" \n\t\t\t\t\t\t\t<\/rs-layer>\"\" \n\t\t\t\t\t\t\t<\/rs-layer>\"\" \n\t\t\t\t\t\t\t<\/a>\t\t\t\t\t\t<\/rs-slide>\n\t\t\t\t\t<\/rs-slides>\n\t\t\t\t<\/rs-module>\n\t\t\t\t